Payment Processor Error Situation
A Quick Note to Our Amazing Customers
We want to keep you in the loop about a recent issue that may have impacted a small number of purchases made between July 23rd and July 28th at select store locations. Due to a delay in the credit card processing system, some transactions from that time were processed later than usual.
This was a one-time technical hiccup, and we're actively working with our payment provider to make sure it doesn't happen again.
Here’s what you need to know:
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The charge reflects a real in-store purchase
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You have not been double charged
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Your card and personal information remain 100% secure
As a thank you for your patience, affected customers who contact us will receive $10 in Kangaroo Points — just our way of saying we appreciate you and your understanding during this rare situation.
If you believe you were affected, please give us a call at (479) 721-7671 so we can take care of you directly.
Thanks for being part of the BH Distro family — your trust means everything to us.
— The BH Distro Team

CONTACT US
Customer Care Number: (479) 721-7671
Monday-Friday 9:30am - 4:30pm
This call line and chat are not for solicitors or marketers; all sales related calls will be declined.
If you want us to buy product please send an email to customercare+purchasing@bhdistro.com
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